Exploring Potential Factors Causing Intercultural Miscommunication Using Chick’s and Xin’s Model

Abstract

Communication, a fundamental aspect of human existence, has taken on an increasingly intercultural dimension in our modern world. In addition to exchanging goods and technology across nations, people are now also sharing their ideas, thoughts, and cultural practices. However, as this cross-cultural communication becomes more prevalent, the inevitable emergence of problems, such as intercultural miscommunication, is witnessed. This research paper endeavors to explore all possible reasons contributing to miscommunication among individuals from different cultural backgrounds. To achieve this, ten participants from diverse nationalities actively participated in this study, sharing their personal intercultural miscommunication experiences. The researchers carefully analyzed these experiences, categorizing them according to pre-existing classifications found in the literature. Furthermore, the participants' thoughts and emotions related to their miscommunication encounters were recorded to gain deeper insights. The findings of this study reveal that numerous factors can lead to intercultural miscommunication. As a result, a substantial amount of effort and patience is essential to develop an understanding of cultural differences and to enhance our cross-cultural awareness. By actively investing in this process, we can foster effective communication and cultivate mutual understanding between people from different cultures, thereby promoting harmonious global interactions.