ALI KHADIM, R.; ALI, D. R.; AHMAD HANAN, D. M. Impact of Social Media Usage on Financial and Non-Financial Performance of Organization through Social CRM. Journal of Policy Research, [S. l.], v. 9, n. 3, p. 263–270, 2023. DOI: 10.61506/02.00113. Disponível em: https://jprpk.com/index.php/jpr/article/view/430. Acesso em: 8 sep. 2024.