SHAKEEL AHMAD; MUHAMMAD HASNAIN ALI. Institutional Service Quality, Word of Mouth and Institutional Image: An Empirical Study of Pakistani Universities. Journal of Policy Research, [S. l.], v. 8, n. 1, p. 18–30, 2022. DOI: 10.5281/zenodo.6451517. Disponível em: https://jprpk.com/index.php/jpr/article/view/36. Acesso em: 20 apr. 2024.